Community & Marketing Coordinator

Job Description

Westerwelle Startup Haus Mombasa is an innovation and entrepreneurship hub under the Westerwelle Foundation, headquartered in Berlin, Germany. The hub supports startups and entrepreneurs through business development programmes, networking, market access, and connections to international opportunities.
Key ResponsibilitiesCoworking Sales

• Generate leads, conduct tours, and sell coworking memberships.
• Develop strategies to increase occupancy, member retention, and revenue.
• Build partnerships and promotional opportunities.

2. Community Management

• Build and maintain relationships with entrepreneurs, startups, members, and partners.
• Organize community activities and improve member engagement and satisfaction.
• Welcome visitors, onboard members, and manage community communication channels.

3. Marketing

• Plan and execute digital marketing campaigns across social media, newsletters, and other channels.
• Create engaging content to promote programmes, events, and coworking memberships.
• Coordinate marketing materials and monitor campaign performance.

4. Event Management

• Plan and coordinate events, registrations, communications, and follow-up activities.
• Manage event space bookings, client proposals, and event execution.
• Coordinate service providers and capture event content for marketing purposes.

Qualifications and Experience

• Bachelor degree in Business Administration, Entrepreneurship, or a related field.
• At least two years of relevant experience in sales, marketing, community management, events, or business development.
• Experience in startups, innovation hubs, NGOs, coworking spaces, or entrepreneurship programmes is an added advantage.
• Excellent written and spoken English and Kiswahili.

• Key Skills
• Strong sales, business development, and networking skills.
• Excellent communication, writing, and storytelling abilities.
• Strong organizational and project management skills.
• Creativity, attention to detail, and ability to manage multiple tasks.
• Ability to work independently and collaboratively with diverse stakeholders.

What We Offer

• Opportunity to help grow a leading entrepreneurship hub in Mombasa.
• Exposure to startups, investors, and international innovation networks.
• Professional development and international collaboration opportunities.
• A dynamic, collaborative, and impact-driven working environment.