Food Safety & Hygiene Officer

Java House is a leading casual dining brand in East Africa, known for its high-quality coffee, freshly prepared meals, and welcoming dining experience. Founded in Kenya, the brand has grown across Kenya, Uganda, Rwanda, and beyond. Java House is committed to quality, consistency, and excellent customer experience.
Job Summary

• The Food Safety & Hygiene Officer is responsible for identifying operational risks and gaps within branches and driving continuous improvement in product quality, food safety, hygiene, and process performance.
• The successful candidate will implement food safety systems, monitor compliance, and train food handlers to ensure food is prepared and handled safely and hygienically.

Key Responsibilities

• Conduct internal and external food safety audits and follow up on findings.
• Implement food safety and hygiene training programmes for staff.
• Coordinate microbiological testing of food, water, and swab samples.
• Implement corrective and preventive actions and monitor their effectiveness.
• Monitor customer complaints and support initiatives to reduce them.
• Coordinate external calibration of probe thermometers.
• Ensure full implementation of audit, training, sampling, and calibration schedules.
• Monitor compliance with food safety standards and procedures.
• Identify process gaps and recommend improvements.
• Keep up to date with developments in food science, safety, and quality management.

Minimum Qualifications and Experience

• Degree or diploma in Food Science or a related field from a recognized institution.
• At least two years of experience in a Quality Assurance or Food Safety-related position within an FMCG environment.
• Computer literacy.
• Knowledge or experience in ISO 22000 and HACCP is an added advantage.
• Strong problem-solving and analytical skills.
• Ability to work effectively in a team and demonstrate initiative, creativity, reliability, flexibility, and a results-oriented approach.

Core Competencies

• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong oral and written communication skills.
• Excellent organizational skills.
• Ability to make sound decisions and remain focused under pressure.
• Strong problem-solving and analytical skills.

Special Conditions of Employment

• A valid driving licence is preferred.
• Applicants must reside in Mombasa.