Lodge Manager

Kenya Safari Lodges & Hotels Ltd (KSLH) is a premier public entity that owns and operates three iconic properties: Mombasa Beach Hotel (Mombasa)Voi Safari Lodge (Tsavo East) & Ngulia Safari Lodge (Tsavo West). KSLH is currently undergoing a major transformation to reposition itself as a leader in Kenya’s hospitality sector. We are seeking a dynamic, visionary, and results-driven Lodge Manager to steer this change at our Voi Safari Lodge property.
Key Duties & Responsibilities

• Developing and executing operational strategies for hospitality service delivery; 
• Leading the development and enforcement of service delivery standards and SOPs. 
• Managing performance of hospitality units across all locations. 
• Driving innovation in guest experience, digital hospitality tools and sustainability practices; 
• Budgeting and resource planning for hospitality services. 
• Coordinating capacity building and succession planning for hospitality teams. 
• Leading the implementation of institutional customer service strategies. 
• Monitoring KPIs and preparing quarterly and annual performance reports; and 
• Advising senior management on trends, risks, and investment needs in hospitality services.

Job Requirements

• Master’s Degree from any of the following disciplines: Hotel and Hospitality Management: Event Management, Catering/Accommodation Management, Institutional Management, Hotel and Restaurant Management, Food and Beverage Production/Management and Service; Food and Beverage Management; Business Administration; Strategic Management or a related qualification from a recognized institution a recognized institution; 
• Bachelor’s degree in any of the following disciplines: Hotel and Hospitality Management: Event Management, Catering/Accommodation Management, Institutional Management, Hotel and Restaurant Management; or a related qualification from a recognized institution. 
• Fifteen (15) years relevant work experience three (3) of which should have been in a grade of Assistant Manager Hospitality Services or in A comparable position. iv. Membership to a relevant professional body and in good standing where applicable; 
• Certificate in leadership from a recognized Institution lasting not less than four (4) weeks; 
• Proficiency in computer applications; and viii. Shown merit and ability as reflected in work performance results

How to Apply

• Interested and qualified persons are required to apply ONLINE. Please submit soft copies of your cover letter, detailed CV, and all supporting documents. Email Address: chairpeson@kslh.go.ke
• Address to: The Chairman, Board of Directors
• Kenya Safari Lodges & Hotels Ltd
• P.O. Box 90414-80100, Mt. Kenya Road, Nyali
• Mombasa, Kenya

Deadline: Applications must be received on or before 16th February 2026, at 5:00 PM.Subject Line: Please clearly indicate the position applied for in the email subject.