Showroom Supervisor

Job Description

Role Purpose

1. We are seeking an energetic and results-driven Showroom Supervisor to join our Mombasa branch. The ideal candidate will oversee daily showroom operations, lead sales and marketing efforts, ensure top-notch customer service, and maintain smooth administrative processes.

Reporting to the Branch Manager, the Supervisor will manage staff performance, coordinate workflow across departments, monitor inventory, and ensure sales targets and service standards are consistently met. Budget 60 - 80K Gross Salary 
Key Responsibilities

• Implement showroom marketing activities, promotions, and pricing strategies to boost sales.
• Supervise front desk cash and payment operations, ensuring accuracy, safety, and compliance.
• Plan showroom layout, merchandising, and customer traffic flow to enhance sales and brand image.
• Lead and motivate sales teams to achieve targets while delivering exceptional customer experiences.
• Oversee stock movement, replenishment, and record accuracy to prevent shortages.
• Maintain proper administrative and reporting systems, generating timely management reports.
• Conduct regular floor walks to ensure excellent client engagement and staff performance.
• Monitor staff grooming, discipline, and adherence to company standards.
• Enforce safety and health protocols, ensuring compliance with workplace regulations.
• Liaise with the Branch and HR Managers to address performance gaps and staff issues.

Qualifications & Skills

• Diploma or Bachelor’s Degree in Sales, Marketing, or Business Management.
• Minimum 2 years’ experience as a Showroom Supervisor in a busy retail environment.
• Furniture retail experience will be an added advantage.
• Strong leadership, communication, and organizational skills.
• Excellent customer service orientation and attention to detail.
• Proficiency in sales reporting and inventory management systems.
• Mombasa residents are strongly encouraged to apply.

How to Apply

• If you meet the above qualifications, apply through the link below: