Office Assistant, Teller and Registry Officer

Job Description

Imarika DT Sacco is dedicated to providing accessible, innovative, competitive, and reliable financial solutions to empower our members socio-economically.In line with our continued growth and commitment to service excellence, we invite qualified and experienced individuals to apply for the following position:

1. OFFICE ASSISTANT (2 POSTS)
2. REGISTRY OFFICER (1 POST)
3. TELLER (1 POST)

1.  OFFICE ASSISTANT (2 POSTS)

• Job Grade: 8
• Division / Department: Branch / Administration
• Location / Workstation: Branch (Ukunda, Mtwapa)
• Reporting To: Branch Manager
• Direct Reports: Cleaners

Job Purpose

• This position involves daily administrative and support tasks to ensure smooth operations of the branch. Key responsibilities include opening offices, overseeing office cleanliness and orderliness, managing the registry and stores, and handling outdoor administrative errands.

Key Responsibilities & Duties

• Responsible for main office access (keys and codes), including timely opening and closure at the close of business.
• Responsible for overall office, kitchen, and washroom cleanliness, as well as maintaining the orderliness of the registry and stationery store.
• Preparing beverages (tea/coffee) and delivering them to designated areas for staff and visitors as needed.
• Ensuring constant availability of drinking water in all designated areas.
• Cleaning and maintaining kitchen facilities, utensils, and cutlery.
• Managing stock levels for all kitchen and washroom consumables.
• Managing the branch registry by maintaining a proper filing system and ensuring timely retrievals.
• Managing the branch stationery store, ensuring availability of relevant forms/stationery, and monitoring usage and re-order levels.
• Running outdoor errands including banking, purchasing supplies, and bill payments.
• Championing health and safety guidelines and ensuring the functionality of fire extinguishers.
• Monitoring the functionality of branch equipment, including doors, air conditioners, refrigerators, water dispensers, photocopiers/printers, and generators.
• Assisting with other assigned responsibilities across customer service, credit, marketing, or teller roles when necessary.

Requirements & Qualifications

• Academic Qualifications: Diploma in any business-related field.
• Professional Qualifications:
• Public Health Certificate for food handling.
• Health and Safety Certificate.
• Experience: Minimum of 1 year of relevant work experience.
• Key Competencies: Time management, teamwork, reliability, flexibility, strong interpersonal skills, personal grooming and cleanliness, integrity, and fire marshal skills.

2. REGISTRY OFFICER (1 POST)

• Job Grade: 4
• Division / Department: Business Development / Credit (Registry Unit)
• Location / Workstation: HQ, Kilifi
• Reporting To: Credit Manager
• Direct Reports: Registry Clerk

Job Purpose

• Planning, organizing, and implementing records management systems and objectives by coordinating and integrating records management activities to achieve established Sacco goals.

Key Responsibilities & Duties

• Developing, maintaining, verifying, and evaluating existing records systems.
• Ensuring safe custody, maximum security, file movement tracking, and strict data confidentiality.
• Maintaining a proper Electronic Document Management System (EDMS) for easy and swift retrieval.
• Modifying and streamlining filing systems by appending identification numbers or codes to the filing index.
• Responding to requests for statements, checks, and member documents from branch and department personnel.
• Working with internal legal/security personnel and law enforcement entities to produce requested records for subpoenas, tax summons, or search warrants.
• Classifying, indexing, archiving, or destroying finished records according to policy.
• Implementing control systems to track document movement.
• Maintaining safe custody of confidential member envelopes for dependants/nominees.
• Preparing monthly registry reports for the immediate supervisor.
• Coordinating and supervising all branch registries and their functionalities.
• Carrying out any other lawful duties assigned by management.

Requirements & Qualifications

• Academic Qualifications: Bachelors degree in Information Science or a related course. (A Diploma in Archives & Records Management is an added advantage).
• Professional Membership: Registration with the Kenya Association of Records Managers and Archivists (KARMA).
• Experience: At least 5 years of experience in a busy library, SACCO registry, or related environment.
• Key Competencies: High level of organization, strict confidentiality, reliability, and flexibility.

3. TELLER (1 POST)

• Job Grade: 7
• Division / Department: Operations / FOSA
• Location / Workstation: Branch (Bamba)
• Reporting To: Branch Accountant
• Direct Reports: Branch Manager

Job Purpose

• Facilitating effective and efficient money and financial instrument transactions for customers, processing receipts and payments, and maintaining accurate records.

Key Responsibilities & Duties

• Receiving cash from the supervisor and maintaining full accountability.
• Updating the treasury book and M-PESA register.
• Maintaining security vigilance regarding suspicious members or visitors.
• Identifying and reporting counterfeit money or fraudulent financial instruments.
• Accurately posting cash and non-cash transactions to respective Member Personal Accounts (MPAs) and conducting verifications.
• Providing exemplary customer service at the teller service point.
• Preparing accurate daily reports, submitting them for verification, and ensuring safe filing and retrieval.
• Performing M-PESA transactions, updating manual M-PESA registers, and completing system postings.
• Carrying out any other duties as assigned by the supervisor.

Requirements & Qualifications

• Academic Qualifications: Bachelors degree in Business or a related field (Finance, Accounting, Banking).
• Professional Qualifications: CPA II.
• Experience: Minimum of 3 years of relevant work experience.
• Key Competencies: Excellent accounting skills, strong KYC skills, attention to detail, strong verbal and written communication skills, computer proficiency, time management, multitasking abilities, confidentiality, reliability, and high integrity.

How to Apply

• Applications including Signed Cover letter, ID Copy, an up-to-date CV, evidence of current or past employment, Academic & Professional Certificates and copies of relevant testimonials should be addressed to:
• HUMAN RESOURCE MANAGER
• IMARIKA DT SACCO LTD
• P.O BOX 712-80108
• KILIFI.
• Please Note that:
• The deadline for submitting applications is Tuesday, 06th October 2026 Close of Business.