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Operations Officer

Express Shipping and Logistics (EA) Ltd (ESL)
Mombasa
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Job Description

Express Shipping and Logistics (EA) Ltd (ESL) was founded in 2001, in Mombasa. We are the bulk cargo shipping & Logistics power behind most of the most successful manufacturers and traders in Eastern Africa. We are a customer focused Shipping & Logistics company.
Operations Officer 
  • We have an excellent and exciting opportunity for Operations Officer – Forwarding. We seek to give the opportunity to a candidate who ideally holds professional qualification in clearing & forwarding. The position is based in Mombasa.

 DUTIES & RESPONSIBILITIES
  1. Customs Clearance & Other Formalities:
  • Lodging of bond vouchers and making follow-ups.
  • Processing documentation i.e. permits required by regulatory bodies for processing.
  • Physical verification and release of shipments with all the authorities.
  • Coordinating with appointed transporters on safe loading of shipments.
  • Follow up on customs entries perfection/ settlement.
 2. Shipping Operations:
  • Following up with vessels ETAs and ETDs.
  • Picking up shipping line invoices and making sure payments are made.
  • Processing delivery orders with shipping lines.
  • Making applications and Reconciling shipping line deposits.
 3. KPA / Container Freight Station Role:
  • Custom clearance of goods (verification & loading).
  • Lodging files for imports and exports.
  • Custom clearance of goods (verification & loading).
  • Making follow ups of cargo for onward forwarding.
  • Making sure pre alerts for all forwarding shipments are sent before the cargo reaches the consignee.
  • After airlifting, endorsement of the entries for bond cancellation is done.
  • Following up with airlines/ shipping lines in requesting for manifests for entry registration.
  • Booking, loading and exiting trucks in and out of ports/CFSs.
  • Processing, tallying gate passes and Logistics IDs for bulk shipments at port.
 3. Operations & Reporting:
  • Participate in meetings where need be.
  • Generate weekly, monthly reports as required by the management.
 PERFOMANCE INDICATORS:
  • Ensuring received documents comply with the requirements for clearance of the goods.
  • Ensuring shipments are cleared within the allowed timeframes as per KPI.
  • Regular updates on clearance status to the Operations Supervisor and Operations Manager.
  • Execute high levels of integrity while performing daily activities.
  • Always ensuring self and cargo safety.
 QUALIFICATIONS:
  • EACFFPC or Diploma in C&F or maritime studies.
  • Customs declaration.
  • Conversant with all customs procedures.
  • 2 years progressive experience in C&F work.
 COMPETENCIES AND SKILLS:
  • Team player.
  • Honest.
  • High integrity.
  • Work with minimal supervision.
  • Punctuality at work.
  • Excellent communication skills.

Application procedure:
  • All interested candidates to apply using the apply now button
  • Deadline: 30th September 2026.
  • We highly encourage applicants who work and reside in Mombasa and its environs to apply.
Apply before: September 30, 2026