Records Officer

Express Shipping and Logistics (EA) Ltd (ESL) was founded in 2001, in Mombasa. We are the bulk cargo shipping & Logistics power behind most of the most successful manufacturers and traders in Eastern Africa. We are a customer focused Shipping & Logistics company. ESL is looking for a Records Officer. Are you highly organized, detail-oriented, and passionate about maintaining accurate records and information systems? Express Shipping & Logistics (EA) Limited (ESL), a leading shipping and logistics company in East Africa, is looking for a Records Officer to join our dynamic team in Mombasa.
KEY RESPONSIBILITIES:

• Manage physical and electronic filing systems and ensure proper document control.
• Retrieve documents requested by management, auditors, customers, or regulators.
• Respond to document verification requests promptly and accurately.
• Maintain shipping, customs, and operational records, including Bills of Lading, manifests, permits, and delivery documents.
• Support records digitization, archiving, retrieval, and document version control.
• Ensure compliance with regulatory and data protection requirements.
• Support audits and promote best practices in records management.
• Develop records management procedures and guidelines.

QUALIFICATIONS:

• Diploma or bachelor’s degree in Records Management, Information Science, Business Administration, or a related field.
• At least 2–3 years’ experience in records management, administration, or document control.
• Knowledge of shipping and logistics documentation will be an added advantage.
• Proficiency in Microsoft Office and electronic document management systems.

COMPETENCIES AND SKILLS:

• Excellent organizational and communication skills.
• Attention to detail.
• Integrity.
• Confidentiality.
• Ability to work independently.